“Will they contact my clients?” is the question that stops most agencies from even trying white-label outsourcing. Here’s exactly how confidentiality actually works.
What an NDA actually covers
A proper white-label NDA covers client names, project details, pricing, and the fact that outsourcing is happening at all. It should be signed before any project details are shared — not after.
How “no client contact” is actually enforced
- All communication routes through you, never directly to your client
- No branding, watermarks, or footer credits on delivered work
- Deliverables sent to you first, always, for you to forward or not
What happens if a partner breaks it
A real NDA has actual legal weight — it’s not a formality. Any partner unwilling to sign one before discussing your clients has already told you how seriously they take confidentiality.
Questions to ask before you share anything
Do you sign NDAs before or after project details are shared? Does your team see client names, or just project specs? Who has access to my client’s data, and how is it stored? A partner with a real process answers these instantly, without hesitation.
See our confidentiality process
Book a free 15-minute call and we’ll walk you through our NDA and confidentiality process before you share anything.
